Overview
At SYNEX TECHNOLOGIES LIMITED, we are committed to ensuring complete customer satisfaction. If you're not fully pleased with your product or service, we're ready to assist you.
Returns
You have 14 days from the purchase date to initiate a return.
To qualify for a return, the item must be unused, in its original condition, and in the original packaging.
A valid proof of purchase, such as a receipt or invoice, is necessary.
Non-returnable items
- Downloadable software products
- Customized or personalized items
- Services that have already been rendered
- Hardware with burn or physical damage
Refunds
Once we receive your returned item, we will inspect it and inform you of your refund status.
If approved, your refund will be issued to your original payment method within 14 business days.
Shipping costs are non-refundable unless the return is due to our error.
Late or Missing
Refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company or bank; it may take some time before your refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us at info@synextech.co.uk
Late or Missing
Refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company or bank; it may take some time before your refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us at info@synextech.co.uk
Exchanges
We only exchange items if they are faulty or damaged. To request an exchange for the same item, please reach out to us at info@synextech.co.uk.
Amendments
The Company reserves the right to revise these Terms & Conditions. Clients will be informed of any substantial modifications.